Businesses can seek out the assistance of Sinch to leverage WhatsApp as a self-serve platform and let customers answer their questions, instantly. This company allows you to benefit from WhatsApp Group, increase engagement, improve loyalty, and develop better customer relationships. Sinch aids you to integrate WhatsApp API into your systems, thereby equipping you with the capability to start building a friction-less customer journey with real-time, two-way conversations.
With the assistance of Sinch, it will be easy to create a verified WhatsApp business account that enables you to diverse service alerts together and turn it into rich conversations. This platform can help in product discovery, sending business critical notifications, as well as intelligently explore up-sell and cross-sell opportunities. WhatsApp solutions of Sinch would allow you to make use of rich messaging and conversation services from day one.
WhatsApp API has the capacity to both send and receive multimedia messages, which include PDFs, videos, images, documents, stickers and more. This would empower your business to communicate with customers in a richer, more engaging matter, and share varied types of content like video tutorials, brochures, payment statements, utility bills, and so on. WhatsApp message templates and media message templates are specially designed messaging formats that can be used by your business to send out customer care alerts or notifications, including appointment reminders, shipping information, issue resolution, payment updates, bills and so on
WhatsApp API is among the most advanced and intelligent messaging platforms that has inbuilt notification, as well as conversation with Chatbot and Live agent support to provide a smooth user experience. You can get the benefit of both WhatsApp Business App and business API through Sinch. They help you to build single to multilevel static and dynamic responses to serve the request of the customers. You can even create menu-based services on WhatsApp by using the rich communication platform of Sinch. Their AI Powered conversational platform offers an integrated WhatsApp Chatbot. Sinch has an in-house Chabot platform built on NLP and AI that is already integrated with WhatsApp.
The head office of Sinch can be reached out at +91 120 6139000.